The fix guide
Most "broken" devices are fixed in 2 minutes. Walk through the fix guide before opening a warranty ticket.
User manual · Setup · Troubleshooting
Adjust devices arrive vape-ready out of the box — no priming, no filling, no setup screen. The guide below covers activation, the coolness slider on MyCool, USB-C charging, and the four things that usually trip first-time buyers.
Take the device out of the foil sleeve. There's no power button — Adjust Vape uses draw-activated firing across every one of its adjust flavors, which means the airflow sensor inside the mouthpiece detects suction and fires the coil automatically. To activate it the first time:
The first 2–3 puffs may be lighter on flavor than later sessions; this is the coil saturating with e-liquid. By puff 5 the flavor is at full strength.
This is the feature that makes MyCool different. The coolness slider lives on the side of the device — a small ridged switch you slide with your thumb. There are five detents:
The slider can be adjusted mid-session — flavor changes immediately on the next pull. There's no reset; whatever level you leave it on is where it starts next time.
MyRusher and MySour don't have this slider. MyRusher tunes airflow tightness (built-in, not adjustable post-purchase); MySour ships with a fixed coolness level appropriate to the sour-candy profile.
The battery isn't sized to deliver all 40,000 puffs on a single charge — it'd make the device pocket-unfriendly. Expect to charge it roughly every 4,000–6,000 puffs, which works out to once every 3–5 days for a typical user.
Charging works with any standard USB-C cable. The port is on the bottom of the device. Plug it into a phone charger, a laptop USB-C port, or a power bank. A full charge takes about 45 minutes. The LED is solid while charging and turns off when full.
You can vape while it's charging — the firmware shares power between charging and coil firing without issue. Don't leave it on charge unattended overnight; standard lithium-battery rule.
The LED on the side communicates state without screens:
Most "broken" devices are fixed in 2 minutes. Walk through the fix guide before opening a warranty ticket.
Defective device? Email us with the order number and a 5-second video of the symptom. Replacement ships same day.
The 17 most common questions are answered on the FAQ page — start there for fast answers.
Battery handling, storage temperature, charging rules. Read the safety page.
Adult-only · 21+ verification on every order · WARNING: this product contains nicotine.
Once your device is set up, restock from the flavor collection, reorder on the Adjust Vape store, or grab a backup nearby with our near-me guide.
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